Theme Of Guilt In The Tell Tale Heart - 975 Words

Guilt is one of the very few feelings in the world, that no one person should ever feel, but eventually has to. That feeling of doing something wrong, even though it is very well known that it is wrong. The feeling that occupies every thought, every second, every action when it’s felt. The unfortunate part is that guilt is usually felt for a very long time, so those restless night, those dreadful days will be full of guilt consuming the mind. It could be said that the feeling of guilt is so great that it not only brings that horrible feeling of that what has been done is wrong, but also brings physical anguish to the person who has it. Such is the case with Nathaniel Hawthorne in The Scarlet Letter, and Edgar Allen Poe in â€Å"The Tell-Tale†¦show more content†¦Suddenly, he his burdened and consumed with the guilt of killing the old man, and becomes so nervous that they know of his deed that he even tells them of what he has done. The words highlight how nervous he was but also about what guilt can do to you, it takes over every thought in your brain that you overthink, and don’t think about anything else. Guilt causes him so much grief mentally that he feels compelled to just confess his sin. Additionally, both Hawthorne and Poe project the similar theme, however Hawthorne uses long and enduring syntax, and Poe uses sporadic and stagnant syntax. Hawthorne in his passage: â€Å" It was his genuine impulse to adore the truth, and to reckon all things shadow-like, and utterly devoid of weight or value, that had not its divine essence as the life within their life.† (Hawthorne 1-3). He also writes â€Å" More than once he had cleared his throat, and drawn in the long, deep, and tremulous breath, which, when sent forth again, would come burdened with the black secret of his soul.† (Hawthorne 15-17). These two quotes are filled to an abundance with commas, to show that similar to how the sentences are long, his suffering too is drawn out and extensive. His long sentences usually also list his pains, like in the last quote when he talks about his breath, the constant description of the breath is not only agonizing to read but also shows that everything he does is long and drawn outShow MoreRelatedThe Tell Tale Heart By Edgar Allan Poe879 Words   |  4 PagesIn between guilt, paranoia and obsession The Tell-Tale Heart by Edgar Allan Poe uses several literary elements to support the themes of the story. The story is based on a gruesome murder of an old man. The author uses madness, obsession and guilt as themes to prove how the narrator is truly twisted and insane. Madness is the first theme of the story; in the beginning the narrator tries to convince the audience he is not mad (insane). â€Å"TRUE!... nervous very, very nervous I had been and am; but whyRead MoreThe Tell Tale Heart And The Premature Burial915 Words   |  4 PagesThe Tell-Tale Heart and The Premature Burial are two short stories by Edgar Allan Poe. The Tell-Tale Heart is about the narrator killing an old man. The Premature Burial is about a mans fear of being buried alive. The theme of the two works are closely related to fear and guilt. Poe’s stories have terrifying plots, solid themes and literary criticism. The Tell-Tale heart starts as An unknown narrator says he is nervous but not mad. Then he informs the reader that he will be telling a story aboutRead MoreEssay on The Tell-Tale Heart852 Words   |  4 PagesEnglish 1020 15 February 2013 Themes of â€Å"The Tell-Tale Heart† Edgar Allen Poe explores the similarity of love and hate in many stories, especially â€Å"The Tell Tale Heart.† In â€Å"The Tell-Tale Heart,† the narrator confesses a love for an old man whom he then violently murders and dismembers the body and hides the pieces below the floorboards in the bedroom. When the police arrive, the narrator appears normal and unshaken by the murder. Later on, the man gives in to the guilt and cannot withstand knowingRead MoreEdgar Allan Poe s The Tell Tale Heart1581 Words   |  7 Pagestwisted themes and ideas. An example in his works is the conception of overthinking something that is not there. Many of these tales end with someone being killed due to the fascination of an unrealistic problem trying to be solved. Imagination is a main factor that drives the narrators to become worried. The obsessing narrators in Edgar Allan Poe’s â€Å"The Tell-Tale Heart†, â€Å"The Black Cat†, and â€Å"The Imp of the Perverseâ €  demonstrate the idea that guilt drives people insane. â€Å"The Tell-Tale Heart† is oneRead MoreThe Tell Tale Heart By Edgar Allan Poe1030 Words   |  5 PagesA Guilty- Mad Heart â€Å"Burduck then goes on to ponder how Poe used cultural anxieties and psychological panic to advantage.† (Grim Phantasms, G.A. Cevasco). In The Tell-Tale Heart by Edgar Allan Poe, a nameless man narrates the story of how he murdered an elderly man because of his eyes. In his short story The Tell-Tale Heart, Poe shows the themes of guilt and the descent into madness through the narrator, in this gothic horror story. Edgar Allan Poe wrote many gothic tales throughout his lifeRead MoreTheme Of The Tell Tale Heart782 Words   |  4 PagesSymbols of Guilt â€Å"The Tell-Tale Heart† In â€Å"The Tell-Tale Heart,† the poet, Edgar Allan Poe, writes of several different themes. Some of them include time and human nature. However, the most prevalent themes remain as the themes of guilt and insanity. The poem revolves around a man that lives with an old man that has an eye that the narrator fears. He calls it the vulture eye. He believes that it is evil, so he plans to murder the old man. Edgar Allan Poe expresses the themes of insanity and guilt by usingRead MoreAnalysis Of Edgar Allan Poe s A Tell Tale Heart1289 Words   |  6 Pages Inside the Heart There are many well-known poets, but not many are as unique as Edgar Allan Poe. By the age of 13, Poe had become a creative poet (Biographies). Many of Poe s works were horrific fictional stories. His first book was published in Boston in 1827, called Tamerlane and other Poems. More of Poe s major works include Tales of the Grotesque a d Arabesque, which included his most spine tingling tales such as Ligeia and The Fall of the House of Usher. Most of Poe s works haveRead More Critical Analysis of Poes The Tell Tale Heart Essay examples1635 Words   |  7 PagesAnalysis of Poes The Tell Tale Heart The Tell Tale Heart is a story, on the most basic level, of conflict. There is a mental conflict within the narrator himself (assuming the narrator is male). Through obvious clues and statements, Poe alerts the reader to the mental state of the narrator, which is insanity. The insanity is described as an obsession (with the old mans eye), which in turn leads to loss of control and eventually results in violence. Ultimately, the narrator tells his story of killingRead MoreThe Tell Tale Heart And The Legend Of Sleepy Hollow1690 Words   |  7 PagesThe Themes â€Å"The Tell-Tale Heart† and â€Å"The Legend of Sleepy Hollow† One of Washington Irving’s short and most famous stories ‘The Legend of Sleepy Hollow’ has become a ghoulish characteristic yet an individual might still be unaccustomed with its idiocy (Hoffman, 425). Based on the real legend of Ichabod Crane, the story reveals how he disappeared. For that reason, the story revolves around the themes of wealth, appearances, truth, warfare, supernatural, gluttony and greed. On the other hand, TheRead MoreAnalysis of Edgar Allen Poes The Tell-Tale Heart1428 Words   |  6 Pagesï » ¿Edgar Allen Poes 1843 short story The Tell-Tale Heart is about a young man who becomes mortally obsessed with an old mans creepy eye and ultimately kills him. Thomas Hardys 1902 poem The Man He Killed is about a soldier who has become used to killing people just because they are on the other side of the war. Both of these narratives lend insight into guilt related to death, told by a person who is self-aware enough to tell the story in a first perso n narrative. Moreover, both of these stories

The Positive Effects of Inclusion of Special Education...

Introduction Special education has undergone immense changes through the years. Research and studies on the debate of whether or not inclusion is appropriate for special education students is just beginning to cultivate. The question has always been, what is best for these students? Schools and teachers are becoming leaders in the exploration of new paths, in search of new teaching styles and techniques. Mainstreaming or inclusion at the middle school and high school level, which is educating students with special needs in regular classes with their non-disabled peers, has proven to be beneficial for the special education students cognitive and social developmental needs. It can not only benefit the handicapped student but all students†¦show more content†¦This paper will examine what is being to done to ensure that all students with LDs receive a that education. Laws and Acts that Protect Special Education Students The National Center for Learning Disabilities (2009) states that about 2.9 million school-aged children in the US are classified as having specific learning disabilities (SLD) and receive some kind of special education support. Therefore, it is imperative that there are programs available for students to flourish to the best of there ability in the school environment. An important part of a positive school environment is that the proper resources are in put in place and are readily available to those who needs them. One of these federal laws put in place to ensure this is the Individuals with Disabilities Education Act or IDEA. This laws guarantees that all students receive the appropriate education needed for there individual situation. According to the U.S. Department of Education, the IDEA â€Å"is a law ensuring services to children with disabilities throughout the nation...and governs how states and public agencies provide e arly intervention, special education and related services† (â€Å"Building the Legacy: IDEA 2004,† n.d.). Therefore, under this law, each child receives individualized and personalized attention. The Department of Education developed steps to evaluate if a child is in need. First, the child must be evaluated, aShow MoreRelatedWhat Are The Pros And Cons Of Inclusion? Essay1720 Words   |  7 PagesWhat are the Pros and Cons of Inclusion? The first benefit of inclusion is that it resulted in greater communication skills, greater social competence, and greater developmental skills for special education students who have been part of inclusive settings (Bennet, Deluca, Bruns, 1997). The second benefit of inclusion is that disabled students make more friends in general education settings and interact with their student peers at much higher level (Fryxell Kennedy, 1995). The thirdRead MoreChildren Act ( Eahca ) Essay1416 Words   |  6 PagesChildren Act (EAHCA) changed the name to the Individual with Disabilities Education Act, 9 of the 13 eligible categories for special education did not include cognitive or intellectual impairment. Based on the 2000 -2001 date 85% of disabled students who qualify for special education under IDEA criteria were cognitively impaired. Savich’s research states that critics alleged that students with disabilities hold school districts back unfairly. They also stated that n ew legislation is required to remedyRead MoreAchieving Six National Education Goals990 Words   |  4 Pages According to President Bush, he made an announcement on April 18, 1991 that he wanted to achieve six national education goals by the year 2000. There are six objectives: 1. Make sure every student is ready to learn on the first day of school. 2. 90% graduation rate 3. Making sure that each has the skill for all core subjects. 4. Make sure that a student have achieved in the math and science 5. To ensure that every adult is well-trained and possess the abilities to contend with an environmental economyRead MoreAnalysis Of The Article President Bush Announced On A Nation At Risk982 Words   |  4 Pagesto the article President Bush announced on April 18, 1991 he wanted to achieve six national education goals by the year 2000. . There are six objectives: (1) To guarantee that every child starts school ready to learn; (2) To raise the high school graduation rate to 90%; (3) To ensure that every student leaving the 4th, 8th, and 12th grades can demonstrate competence in core subjects; (4) To make students fir it in the world in math and science achievements; (5) To ensure that every adult is literateRead MoreInclusion Of Special Education Classroom1488 Words   |  6 PagesUnited States to integrate students with disabilities in to general education classrooms. Schools have been making more efforts to increase educational opportunities for students with disabilities, and while there are many benefits to inclusion, there are also many challenges. Inclusion of special education students in a regular education classroom continues to be the center of debate amongst administrators and teachers. Everyone has their own ideas and attitudes towards inclusion, and research studiesRead MoreInclusive Education For Children With Disabilities1631 Words   |  7 PagesAbstract Inclusive education is where children with disabilities receive special education services in the general education setting. Many factors can make inclusion difficult or complex. Accommodating instruction to meet the educational needs of all students is one of the most fundamental problems in education. Many argue that inclusive practices benefit all students. While others argue that inclusive education is inadequately designed to meet the needs of exceptional students. Benefits of inclusiveRead MoreTeaching Assistant Level 3 - assignment 6 Essay1452 Words   |  6 PagesAssistant Diploma – Assignment Six 1. What is meant by the term educational inclusion? Inclusion in education is an approach to educating students with special needs. Under the inclusion model, students with special needs spend most or all of their time with non-disabled students. Implementation of these practices varies. Schools most frequently use them for selected students with mild to severe special needs. Inclusive education differs from previously held notions of integration and mainstreamingRead MoreTeacher s Attitudes Towards Inclusion1683 Words   |  7 PagesTeacher’s Attitudes Towards Inclusion Cathy Ferraro Concordia University A Research Report Presented to The Graduate Program in Partial Fulfillment of the Requirements For the Degree of Masters in Education Concordia University - Portland 2015 Teacher’s Attitudes Towards Inclusion Inclusive classrooms are being enforced and implemented in classrooms across our country. However, the idea of inclusion and incorporating students with special needs in to a general education classroom still remainsRead MoreEducation Is An Integral Part Of Our Lives1420 Words   |  6 PagesEducation is an integral part of our lives. We all seek education in one form or another, and at different levels. The importance of education cannot be stressed enough. Education is knowledge gained and knowledge is power. Education gives us a knowledge of the world around us and changes it into something better. The influence of special education focuses on individualized directions and teaching. Special education has gone from just identifying individuals with disabilities and showing themRead MoreExamining the Social Interactions of the Inclusion Classroom: A Grounded Theory1424 Words   |  6 PagesInteractions of the Inclusion Classroom: A Grounded Theory HIED 595 Texas AM University-Commerce Examining the Social Interactions of the Elementary Inclusion Classroom: A Grounded Theory Inclusion has been one of the main focuses in the field of special education for the past two decades. Students with disabilities are being integrated in the general education classrooms at a steady pace. With the focus being on inclusion, educators are increasingly

Indigenous Health for Health Sciences for Health- myassignmenthelp

Question: Discuss about theIndigenous Health for Health Sciences for Health Issues. Answer: Introduction In the present scenario, one of the most important aspects that must be observed in each and every scenario is cultural safety. The very name cultural safety brings this idea, that it is basically referring to the attempts or the efforts made in order to protect the cultural and the social differences that exists in the background of each and every individual (Brascoup and Catherine 2009). This cultural difference has to be maintained in each and every work scenario like that of health and education services. The main aim of the paper will be to see why cultural safety is very much needed within the context of the Australian healthcare centers. This is because of the fact that there is large scale discrimination and injustice done towards the Aboriginals or the Torres Islanders (Brascoup and Catherine 2009). Hence, they often have to suffer through a large scale of displeasing attitudes from many of the health professionals. This indeed is a major disgrace on part of the Australian h ealth service institutes. Hence, efforts are to be made so that there can be the creation of a totally new, different and refreshed environment where the Aboriginals well be treated with not only proper care in a respectful manner as well (Brascoup and Catherine 2009). Among the many different health professions one of the important one is that of a Medical and Health Service Manager. He is someone who is responsible for planning and maintaining a specific area or department (Rix et al 2015). In other words, they can exercise the overall control over the proper implementation of health care laws, proper treatment of patients, avoiding of the unjust discrimination between the patients based on their origin and cultural history (Frey et al 2014). Principles of cultural safety Health practitioners reflect on their own practice Talk to, ask and engage with the clients or the patients seek to minimize the power differentials undertake a process of decolonization Ensure that we do not diminish, demean or disempower others through our actions Health professionals reflect their own experiences Self reflection Self-reflection is the way in which all the medical professionals can narrate their own experiences that they have gained during the entire course of their work. The process of self-reflection also talks about the critical way of thinking (Freeman et al 2014) The health professionals often try to think and talk about all their experiences in a more justified and logical manner. As this is a real problem of the Australian health care services that the Aboriginals are treated with great disrespect, health professionals must speak about their own experiences in a way that is outside the age-old code of conduct made by the society (Yeung 2016). There are many important aspects that the doctors need to follow while describing their self experiences and their self reflections. Self reflection is very important part of professional development (Came et al 2017). . The first and the foremost step that is taken by the health professionals is identification of the problems that are prevalent at work. The next step that follows is the formulation of the different strategies that are to be used for solving the problem. There must also be an ongoing inquiry on the progress of the rectification measure of the problem. (Came et al 2017) Critical reflection Being a medical and health service manager, I have been able to witness these scenarios in a very close way. Aboriginals are the people who usually reside in the remote and rural sections of Australia and are often ill-treated due to many reasons (Yeung 2016). I have often seen that the professional of my own department is very much reluctant in extending their services to the Aboriginals. This is really a great disgrace on part of a health service department because their main duty is to extend their helping hands to the ones in need and here, they are discriminating between patients based in their culture, race and language. Talk to, ask and engage with the clients or the patients Self reflection The main purpose of any and every health care department must be to try their level best in curing their patients. They must try their patients with extra care and attention. It is the prime duty of each and every member associated with health department to know and realize the fact that their patients are the ones who are in need and have approached them with a great hope. Hence, it is their duty to treat their patients as their fellow human beings first and then as patients. In other words, they must not only be given medical aid but also proper emotional and moral support. The health professionals must keep it in their mind that different paients can come from different cultural backgrounds. Owing to the cultural differences they must be having many different faiths, beliefs and customs. As a result of which, it is important for all the health professionals to be very alert while speaking with all their patients. None of the words or the actions of the health professionals must go beyond the emotions and feelings of their patients. (Ridenet al 2014). Critical thinking A medical and health service officer, I always ask my subordinates to behave very politely with all their patients. In order to appear polite with their aboriginal patients, the doctors need to know the background history of such patients. This will enable the doctor to know the different harshness through which these patients had to suffer. If the Doctors come to know that these aboriginal patients are subjected to a lot of racial tortures and discriminations then this will definitely make the Doctors deal with these patients in a totally different manner. The doctors must initially use their interpersonal skills in order to make those patients comfortable. The doctors must however remember that they must not treat these patients as a special or a reserved group; he must treat those patients normally but with more care and attention. This will be n effort to make those patients know that they are not isolated or abandoned. Rather they are free people just like everyone else; they wi ll get equal rights and opportunities to use all health and medical facilities. We must keep in mind that the Aboriginals are people who have suffered a lot already. They often face difficulty not only because they are poor and live in distant remote regions but also because they face many language barriers and financial barriers as well. So, I make sure that my team knows how to engage the Aboriginal patients in conversations. The doctors and other health care professional must appear very polite to them and try to know about the problems that they face. There must be efforts to make towards community engagement and involvement. This can be very much helpful for the Aboriginals to communicate about their health problems and get the necessary treatment for their cure. This is one of the most important aspect of a medical and health service manager to see that he has sufficient competency in his interpersonal skills. It is he who has to manager an entire team of other health service professionals. So, it is of utmost importance for him to ensure that all his subordinates are successful in making the patients feel at ease and comfortable. The efforts must be made to remove all hesitations between the patients and their doctors. These will be done only through smooth conversation and interpersonal interactions between the two. Seek to minimize the power differentials Self reflection It is very important to establish and distinguish these power differentials between a therapist and his clients. These power differentials are very much important in developing an area of comfort and faith between the two, on one hand. On the other hand, it also enables the therapist to treat his patient in a positive way. The doctors must make sure that there is never any power struggle or conflict of position and power going on between a doctor and his patients. It is the duty of the Doctors to remember that his patients are the ones who have approached him in order to cure themselves. Hence, it is the duty of the Doctor to try his level best in helping out his patients by using anything and everything that is permitted by his knowledge. If the therapist or the doctor behaves in a rude way with his patients, this will have a negative impact on the doctor patient relationship. The patients might think that they are inferior to the Doctors. The doctors must know how to respect the ch oices and the decisions poof their patients rather than bossing over them or imposing unnecessary restrictions on them (Durey 2010). Critical thinking Being a medical and health service manager, I have to work a lot on this particular area. This is because the Aboriginals or the Torres islanders are people who are already very much dominated and marginalized. Hence, while interacting with them, I always make sure that there is a comfort zone created between me and my patients so that they no longer feel hesitant. I encourage them to speak with me freely and narrate all their problems. I always try to break their misconception that I and other doctors have a kind of authority or ownership over them. I always try to make them feel at ease. I also instruct the same to all my subordinates that they must treat their patients with empathy. Medicinal help is always not sufficient for all the patients. What they need is proper emotional and moral support. I try my level best to see that there is an area of comfort and understanding between me and my patients. There must not be any hesitation otr fear working within the patients. I make sure that my patients are never under this feeling that they are under my ownership. They must never feel inferior in front of their doctors. We are there to help them and support them emotionally. I always try to encourage them in every possible way. Undertake a process of decolonization Self reflection Colonization must be diminished. In other words, the practice of segregating people into small, isolated colonies must be given up. Critical thinking As a medical and service manager, I must manage the affairs of an entire team of health professionals. I always instruct them to appear very freely with the Aboriginals and to give them the feeling, that is one among us. They must be brought to the center from the margins. As doctors, it must be our duty to empower our patients as well. It must be the duty of the Doctors and all the other health care professionals to see that there is no social disparity between their patients. The aim of the doctors must be to generate social justice and equality. This can be done by following a process of Decolonization. The aboriginals were so longer colonized and were treated as a restricted, backward class. They were also denied the basic rights to heal and medical facilities (Walker et al 2014). Hence, it must be the duty of the Doctors to decolonize these small communities. Doctors must treat the indigenous patients just as they treat the non indigenous patients. However special care and empat hy is needed for these patients but at the same time they are to be given proper recognition. Doctors must always give equal rights and opportunities to both the indigenous and the non indigenous patients. Ensure that we do not diminish, demean or disempower others through our actions Self reflection It must be ensured by the health care institutes that none of their actions must hurt the emotions of the Aboriginals. It must be their duty to support the Aboriginals not only by giving them the proper treatment but also by entering them the moral and emotional support (Walker et al 2014). As a Doctor, it must be his responsibility to see that none of his actions or words ever hurt the emotion of any of his patients. They must ensure that none of their activities hurt or demean any of their patients in the course of the treatment (Paul et al 2015). It is for this reason that the doctors must have a clear knowledge about the social cultural history of their patients. So, that none of the words or actions of the Doctors hurt the emotions of their clients. They must never discriminate between their patients based on their social position or cultural aspects. They must treat everyone equally and with proper justice. Critical thinking I make sure that none of my or my teams activity ever hurts the sentiments of the Aboriginals. None of our words must hurt their emotions. We must remember that our duty is to bring them out of the injustice and discomfort that they have been suffering over the ages rather than pushing them more towards it. I make sure that I have a sufficient knowledge about the cultural background of all my patients, particularly the aboriginals. This will enable me to carry on all my further actions very attentively do that none of them evrr hurt the emotions of my patients (Paul et al 2015). At the same time I also suggest the same thing to all my subordinates so that before starting their treatment they must also have a good and thorough knowledge about the socio cultural backgrounds of the patients. (Walker et al 2014). Conclusion Thereby, it can be concluded that the discrimination between the Indigenous and the non-Indigenous people are increasing day by day. A large amount of this is happening due to the institutionalized and systemic racism, which the society and the doctors particularly, are becoming a victim of. Hence, efforts must be made by the Government to enforce laws in support of the Aboriginals. This can be done by bringing in the Aboriginals into the main stream social activities. They must be given proper lodging, educational and also proper health and medical facilities. They are to be brought into the centers of the society from the margins. So, it is the duty of the Doctors and all the health care professionals to have a clear knowledge about the cultural and the social backgrounds of the patients. This will enable the Doctors to carry on their treatment in such a way that none of their actions or words would ever hurt the emotions or the cultural beliefs of the indigenous patients. Doctors must make sure that they keep in mind all the principles of cultural safety like keeping a record of their self experiences, to see and analyze the problems existing at the work place, talk with their patients with their interpersonal skills to make them feel comfortable and give up all hesitations. Doctors must abolish all power struggles existing between them and their patients. They must also empower the indigenous patients by decolonizing them and make sure that none of their words and actions are disempowering them. References Brascoup, S. and Catherine Waters BA, M.A., 2009. Cultural safety: Exploring the applicability of the concept of cultural safety to Aboriginal health and community wellness.International Journal of Indigenous Health,5(2), p.6. Came, H.A., McCreanor, T. and Simpson, T., 2017. Health activism against barriers to indigenous health in Aotearoa New Zealand.Critical Public Health,27(4), pp.515-521. Clifford, A., McCalman, J., Bainbridge, R. and Tsey, K., 2015. Interventions to improve cultural competency in health care for Indigenous peoples of Australia, New Zealand, Canada and the USA: a systematic review.International Journal for Quality in Health Care,27(2), pp.89-98. Durey, A., 2010. Reducing racism in Aboriginal health care in Australia: where does cultural education fit?.Australian and New Zealand Journal of Public Health,34(s1). Freeman, T., Edwards, T., Baum, F., Lawless, A., Jolley, G., Javanparast, S. and Francis, T., 2014. Cultural respect strategies in Australian Aboriginal primary health care services: beyond education and training of practitioners.Australian and New Zealand journal of public health,38(4), pp.355-361. Frey, R., Raphael, D., Bellamy, G. and Gott, M., 2014. Advance care planning for M?ori, Pacific and Asian people: the views of New Zealand healthcare professionals.Health social care in the community,22(3), pp.290-299. Pauly, B.B., McCall, J., Browne, A.J., Parker, J. and Mollison, A., 2015. Toward cultural safety: nurse and patient perceptions of illicit substance use in a hospitalized setting.Advances in Nursing Science,38(2), pp.121-135. Riden, H., Jacobs, S. and Marshall, B., 2014. New Zealand nurses views on preceptoring international nurses.International nursing review,61(2), pp.179-185. Rix, E.F., Barclay, L., Stirling, J., Tong, A. and Wilson, S., 2015. The perspectives of Aboriginal patients and their health care providers on improving the quality of hemodialysis services: a qualitative study.Hemodialysis International,19(1), pp.80-89. Walker, R., Schultz, C. and Sonn, C., 2014. Cultural competenceTransforming policy, services, programs and practice.Working together: Aboriginal and Torres Strait Islander mental health and wellbeing principles and practice, pp.195-220. Yeung, S., 2016. Conceptualizing cultural safety: Definitions and applications of safety in health care for Indigenous mothers in Canada.Journal for Social Thought,1(1), pp.1-13.

Business Law Concentrate Law Revision Study -Myassignmenthelp.Com

Question: Discuss About The Business Law Concentrate Law Revision Study? Answer: Introducation Contract contains a promise whereby part A promises to fulfil a particular undertaking and party B pays party A, a consideration value, which is decided between A and B, for undertaking the promise. In order to form a contract, which has legal validity, there is a need for the presence of offer, acceptance, consideration, capacity and intent[1]. The very first step, which leads to the formation of contract, is the presence of an offer. It is essential to make a distinction between an offer and an invitation to treat. The offer shows that the parties A and B want to create a contract, where as the invitation to treat shows that the parties A and B just want to negotiate upon the terms of the contract. The newspaper advertisements or commercials are deemed as an invitation to treat and not an offer[2]. In Partridge v Crittenden[3], the defendants conviction was quashed as the advert was deemed as an invitation to treat. It is also important to demarcate between offer, invitation to treat and a request for information, as was held by the court in Harvey v Facey[4] where no separate offer was deemed to have been made. Upon an offer being made in a successful manner, the acceptance has to be attained on this offer. The accounting has to be given by the party to which the offer had been made. So where the offer was made by A to B, B has to accept the offer. The offer can be revoked only till B does not accept it[5]. Also, there is a need to accept the offer in the manner in which it had been made, and if the terms are altered in the slightest of manner, it would result in a counter offer as was seen in Hyde v. Wrench[6], which would render the original offer useless. The acceptance date is taken to be such date when the acceptance communication is obtained by the offering party[7]. Though, the postal rules to acceptance is the exception of this rule as under this rule, the acceptance date is such date on which the letter containing the acceptance is posted by the accepting party. The raison d'tre behind this is that the postal office is given the status of the agent of the offering party and due to the operation of agency law, the acceptance by the postal office is to be considered as the acceptance by the offering party[8]. The date on which this letter reaches the offering party remains irrelevant. Upon the electronic communication, the Electronic Transaction Act, 1999[9] applies. The postal rules of acceptance are linked to the requirements of section 14 of this act. As per this section, the date and time on which the communication leaves the senders device, that is the date and time of the particular communication and not the date on which th e same reaches the receiver. This section is applicable for offer and acceptance both. Apart from these two elements, the formation of contract requires consideration as an element under which the parties mutually decide the value which has to be paid for the undertaken promise. There is a need for the consideration to have economic value for the contract to be valid[10]. The next requirement is to have the intention of forming legal relations. The parties also need to have the contractual capacity to create legal relations in terms of majority age and soundness of mind[11]. Application The facts of this case study are majorly concentrated upon the elements of offer and acceptance. The advert which Lianne saw in the newspaper, on the basis of Partridge v Crittenden, would be deemed as an invitation to treat as it invited quotes from the parties who wanted a party to be hosted. Section 14 of the Electronic Transaction Act and the postal rules of acceptance also play a crucial role in this case study. As the emails were exchanged in this case, on the basis of this section, the date of the communication would be the date on which it was sent and the date on which the receiver read it, would remain irrelevant. The email which was sent on 10 Jun, the very first one in the chain of emails, would be considered as a request for information on the basis of Harvey v Facey since Lianne only requested information under it. The reply to this email was also not an offer as only information was being swapped under this. The three hour afterwards email was the point where the offer was made. On this, a counter offer was made with reduced amount as there was a change in the terms of the original offer. Again, a counter offer was made with particular conditions and the higher consideration amount and this offer was valid for a specified time period only. The offer was made on 10 Jun so, it expired after seven day period on 17 Jun. Hence, it was not valid on 20 Jun when Mary stated that the price had changed. The communication of Lianne on 20 Jun would not be an acceptance. When Mary quoted $10,000 on 20 Jun that was when the new offer was made. And the acceptance was attained on this as Lianne sent an email regarding the same. However, later on she sent an email to revoke this acceptance, which would not be valid as the offer ahs to be revoked before acceptance is given. The reading or non-reading of the emails would remain irrelevant on the basis of postal rules of acceptance and section 14 of the Electronic Transaction Act. The value of consideration has already been established and the other elements of contract have been assumed as being present as the contrary to prove this is not present. This means that a contract had been created between the two parties. The Competition and Consumer Act, 2010 was an act brought out in the nation, for protecting the consumers and for ensuring that the competition is properly followed in the nation. Under schedule 2 of this act, is the Australian Consumer law, which is the key legislation for safeguarding the consumers. A consumer is such a person, as per section 3 of ACL, who takes services or purchases goods to the value of $40,000 in the nation, for their own use or consumption. Through section 18, the businesses are prevented from indulging in misleading and deceptive conduct. And through section 29, the same restriction has been placed with regards to false or misleading representation. The facts of this case study show that Lianne is a consumer as she undertook the services of Mary and entered into a contract with her for a value of $9,500. These services were used for her personal party. And so, as per section 3, Lianne is a consumer. By not fulfilling the terms which were promised, Lianne was misled and deceived by Mary as she was provided with a different cuisine, instead of what was promised. Further, the space in the boat was falsely represented. This would mean that both sections 18 and 29 were contravened by Mary. The invitation to treat and an offer are two terms which cause a lot of confusion in the daily lives of people. The confusion is due to the fact that at particular instances, the particular communication can be taken as one thing and at other instances, it could be deemed as the other one. This confusion can lead to certain liabilities for the businesses who give such adverts through the different mediums. In this discussion, the points have been put in favour of the care which needs to be undertaken by the businesses while creating the adverts to be published in hard copy and soft copy. In the first part of this discussion, Lianne reads a newspaper advertisement which was taken to be an invitation to treat based on a quoted case. The reason for holding this as an invitation to treat was because the judge in the case of Partridge v Crittenden had analysed the wordings of the advertisement and applied statutory rules of interpretation for taking out its meaning, which was ultimately deemed as an invitation to treat, instead of an offer[12]. Where a case of invitation to treat is established, there is no need for the parties to complete the sale and no liabilities are attracted on them as was seen in Pharmaceutical Society of Great Britain v Boots[13]. However, this is not the case with every advertisement. To make a demarcation between a particular advert being an invitation to treat and it being an offer, the wordings of such advert have to be considered. Unlike Partridge v Crittenden, in Carlill v Carbolic Smoke Ball Company[14] the court deemed that the advertisement was an offer. The difference between the two could be established in the context of the placed advertisement[15]. In the case of Carlill v Carbolic Smoke Ball Company, the company had given an advertisement in the newspaper where it promised to award the person who got the disease even when they had used the smoke ball produced by the company. The award money was 100. Carlill used this smoke ball and still got influenza so she went to the money and claimed the award money of 100. The company denied the claim on the basis that this was an invitation to treat. However, the court agreed with the plaintiff as they stated that the newspaper advert wordings were such where the offer could be accepted by simply acting upon it. And so, the court ordered the plaintiff to be paid the promised award money[16]. The advertisements are placed in newspapers and in this growing digital age, they are found more than often across the digital platforms. The adverts also include the one posted on billboards and on the buses. So, at every place where the businesses post their advertisements, they have to take care in printing their adverts. Whatever promises or offers they made under the advertisements, have to be drafted in a manner that they remain an invitation to treat and do no become an offer. In case an offer is made through such advertisements, liability would be attracted for the businesses as they would have to go forward with the contract when the offer is acted upon by the other party[17]. Apart from the liabilities which can be raised for the businesses for posting their advertisements under the contract law, the businesses can also be made liable for the adverts on the basis of the Australian Consumer Law. Australian Competition and Consumer Commission v TPG Internet Pty Ltd[18] is a leading example of this in which TPG had advertised a price for their product. However, this price was deemed as misleading and a breach of section 18 was established as the adverts did not disclose fully that the consumers had to pay additional sum at later stage as this additional sum was hidden from the published advertisement. To conclude the discussion which had been carried on till now, it becomes very clear that the businesses have to take special care when they place any advertisement through the different mediums. This is because these adverts can result in a contract, where this advert is an offer, instead of an invitation to treat. And in such cases, the businesses become bound by the contract and have to fulfil the obligations covered under the contract. Apart from this, the businesses also become liable under the other laws including the Australian Consumer Law. Hence, as was stated at the outset of this discussion, it is crucial that businesses take care while placing any advert, or would attract liabilities upon them. References Andrews N, Contract Law (Cambridge University Press, 2nd ed, 2015) Davies PS, JC Smith's the Law of Contract (Oxford University Press, 2016) Elliott C, and Quinn F, Contract Law (Pearson Education Limited, 9th ed, 2013) Furmston M, and Tolhurst GJ, Contract Formation: Law and Practice (Oxford University Press, 2010) Gibson A, and Fraser D, Business Law (Pearson Higher Education AU, 2013) Latimer P, Australian Business Law 2012 (CCH Australia Limited, 31st ed, 2012) Marson J, and Ferris K, Business Law Concentrate: Law Revision and Study Guide (Oxford University Press, 3rd ed, 2016) McKendrick E, Contract Law (Pearson Education Limited, 11th ed, 2015) Poole J, Casebook on Contract Law (Oxford University Press, 2016) Stone R and Devenney J, Text, Cases and Materials on Contract Law (Routledge, 3rd ed, 2014) Australian Competition and Consumer Commission v TPG Internet Pty Ltd [2013] FCAFC 37 Carlill v Carbolic Smoke Ball Company [1892] EWCA Civ 1 Harvey v Facey [1893] AC 552 Hyde v. Wrench (1840) 3 Beav 334 Partridge v Crittenden (1968) 2 All ER 421 Pharmaceutical Society of Great Britain v Boots [1953] Management. Competition and Consumer Act, 2010 (Cth) Electronic Transaction Act, 1999 (Cth)

Creamlines Distribution System Essay Example

Creamlines Distribution System Essay Business! For Everyone! Creamlines ice cream products are indeed delicious, but you wont find them in your favorite supermarket. This is because Creamlines primary distribution system is the network of sari-sari stores scattered all over the country, says Martinez. As its contribution to nation-building, says Madrid, Creamline has come up the Instant Negosyo concept. For a small amount of money, a sari-sari store owner can be a retailer of Creamline products. All he needs to do is purchase P3,000 worth of ice cream products and Creamline will provide him with a freezer on loan. No expense. The only expenditure is putting the product. The content is P3,000. Of course, you must have a store and good location. In a way, we are giving jobs to everyone, says Madrid. This is a good business opportunity for micro-entrepreneurs as well as overseas contract workers looking to start a small enterprise when they get home. For those with bigger capital to spare, Creamline also offers opportunities for dealers (who take care of the retailers requirements) and distributors (who take care of the dealers requirements). Creamline also offers franchises for those who wish to sell direct to consumers via scooping stations. These stations should ideally be located in such high traffic areas as schools, malls, and bus terminals. Leaving no stone unturned, the company also started sending out ambulant vendors in selected areas. We will write a custom essay sample on Creamlines Distribution System specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Creamlines Distribution System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Creamlines Distribution System specifically for you FOR ONLY $16.38 $13.9/page Hire Writer More popularly known as sorbeteros, these vendors sell Creamlines Choco Bulilits, Cream Cones, Cream Bars, and other ice cream products. Not surprisingly, Creamline has done quite well. The company is now operating nationwide, reaching out of Metro Manila and into Central Luzon, Southern Luzon, Cebu, Davao, and Cagayan de Oro, and garnering numerous fans along the way. If production is any indication, it would be good to note that the company has doubled its plant area since it opened its Pampanga anufacturing facility in 2004. In two years, says Martinez, Creamline plans to put up another manufacturing facility so that distribution will be even more efficient. In the future, Madrid says the company hopes to expand the business, penetrating new markets and developing new products while always giving value for money to their customers. If Creamline Dairy Corporation stays true to its core values of quality, affordability, accessibility, and consistency, then Madrid believes that it wo uld be a truly creamy success.

Effective communication in health and social care Essays

Effective communication in health and social care Essays Effective communication in health and social care Paper Effective communication in health and social care Paper Communication: The imparting or exchanging of information by speaking, writing, or using some other medium. (Oxforddictionaries.com, 2015) Interpersonal interaction is a communication process that involves the exchange of information, feelings and meaning by means of verbal and non-verbal messages, between two or more persons. (Ismail, 2014)   Communication is the transfer of information between people. It involves a sender, who is sending a message, and a receiver, who is hearing or seeing a message. The way we transfer this information is by speech (verbal communication), signals such as sign language or picture boards (special communication) or writing (non-verbal communication). This may be the exchange of thoughts, messages, feelings etc. Communication involves verbal, non-verbal, and unspoken ways of making sure our message is heard. The unspoken ways include facial expressions, which are smaller signs of the larger message we are trying to get across. For example a smile can indicate approval, whereas a scowl could indicate disgust or disagreement. The process of communication can be made complicated by many things, such as language differences, cultural background, gender, education, special needs/disabilities etc. Communication is important as it plays a vital part in our survival. Our dependency on our ability to communicate is a very important factor in our survival and success as humans. for example a in a nursery a baby cries when it is hungry and needs to be fed. If this baby could not communicate with its nursery nurse then they would not know to feed it and therefore the baby would die of starvation. Another example is that humans communicate by warning each other of danger, like a teacher in a school telling a child not to eat something poisonous that they’ve found. If the teacher couldnt communicate with the child then the child may eat the poisonous thing and the child may need to have medical treatment with possibly terrible consequences. Communication is the exchange of information between people. This information may be the exchange of thoughts, feelings, messages etc. The way we transfer this information is by verbal communication, such as speech, special communication, such as sign language or picture boards, written communication, such as letters, computerised communication, such as emails or texts, or non-verbal communication, such as body language, facial expressions, hand gestures, eye contact. Effective Communication Communication is not just speaking however, it is also engaged listening and being able to understand the emotions of yourself and the person you are communicating with. Sometimes what we try to communicate gets lost in translation despite our best intentions. We say one thing and the other person hears another thing, ending is misunderstandings and possibly conflicts. This is why effective communication is important, to avoid the possibility of this happening. Learning effective communication, using theories such as Egan’s SOLER theory, and Argyle’s communication cycle, can help you improve the communication skills that enable you to effectively connect with others, build trust and respect, and feel heard and understood. You will know that the communication is effective when correct understanding is achieved between the sender and receiver of the information of the emotion and intentions behind the information. Effective communication is needed for different reasons in different scenarios for different purposes. For example: In a workplace, the boss will use effective communication to establish and maintain good working relationships with employees. They will have to use effective communication to help understand how their employees are feeling and asses their needs. They will use effective communication to ensure they get their point across in meetings so that everybody knows their duties and where they stand within the company. Effective communication is also important in a workplace to ensure safety in the work environment, for example whoever is in charge of the health and safety of the workplace will have to effectively communicate so they the employees know what to do in dangerous situation, for example in the event of a fire, because if the communication is not effective, the employees may not understand what they have to do resulting in possibly disastrous consequences when a dangerous situation arises. Effective communication is vital for those who work in the childcare sector, as the practitioners need to build and maintain good relationships with the children, their parents, and possibly other relevant authorities (such as social workers, health visitors, police etc.) This is because it is imperative that everybody is provided with the necessary information that they need, so the communication must be concise and clear. The practitioners must communicate effectively in order to gain and share information about the child and discuss care plans. Without effective communication the practitioners cannot engage productively with each other, resulting in the child possibly receiving the wrong care, and the needs of the child may not be met. The child must also engage in effective communication with practitioners to ensure that we know what their needs are, and how they are feeling. They must feel comfortable with the practitioner and build mutual trust and respect in order for them to be cared for properly. In a care home for the elderly, the care worker must communicate with the elderly in a friendly and positive manner. If the care worker was walking around and sharply asking each person: ‘You want tea or coffee?’ it would seem rude. The behaviour would come across as cold, disrespectful, and mechanical. The care worker should start off a conversation first, perhaps ask the person how their day is going, and then offer them a drink, giving them the options of the drinks available. This would give the elderly person the impression that the care worker is being friendly and doing the act out of kindness, not just carrying out a practical task of their job. either way, the person receives a drink, however the actions leading up to this determine how the person feels once the conversation has ended. You want to leave the person with the right feelings/emotions, and so ending the conversation in a friendly manner, such as saying have a nice day, shows that you value them. There are different types of communication, such as one-to-one or group communication, and different methods of communication that can be used, dependant on the setting in which they are going to be used in, and the purpose for communication. These are: Verbal When one person speaks and another listens. Used by care workers to find out information, responding to questions, provide support to others, reply to complaints etc. In verbal communication, the speaker analyses and interprets the information before responding, but not taking too long to respond. The communication cycle demonstrates that effective verbal communications consists of not only speaking, but engaged listening too. When practising good verbal communication, the conversation will be able to be continued with replies and obvious interest will be shown. When the communication is verbal its very important to make sure that you speak clearly and at a reasonable volume so that the person you are speaking to can hear what you say without feeling embarrassed if they dont understand. Another reason to speak clearly is so that a client can lip read if they need to. Non-verbal Communication without speech, such as facial expression, physical contact, hand gestures, eye contact and proximity. All of these contribute to how the message receiver interprets the message that the message sender is trying to put across. For example a care receiver may show the care giver, via body language and/or facial expression, that they are experiencing pain or discomfort, without the needs of speech/verbal communication. Similarly how if a care giver is within very close proximity of the person they are communicating with, it may give off the impression that they are being threatening, and make the person feel uncomfortable. Non-verbal communication can be very helpful to those with disabilities, as gestures and signs can be universal, however there can be problems if gestures are misinterpreted, not understood, or mean different things to different people. Nonverbal communication should reinforce what is being said, not contradict it. If you say one thing, but your body language says something else, your listener will likely feel you’re being dishonest. (Helpguide.org, 2015) Computerised Computerised communication is the use of technology for communicating with others, such as via email. Emails can be both formal and informal depending on their purpose. Using computerised communication provides a fast way of sending messages to others, that can be received within a matter of seconds, as opposed to posting a letter and having to wait days for it to be received/replied to. In addition to the speed, graphics, sounds and videos can also be exchanged via computerised technology. Computerised technology may be used in a doctor’s surgery to exchange information between a general practitioner and a consultant/hospital they are referring a patient to. A good advantage of computerised communication is that you are not face-to-face and therefore you have longer to analyse and prepare a response, whereas in face-to-face verbal communication you must reply relatively fast or you may come across as rude. However, along with the advantages of computerised technology, there are disadvantages too, such as if the person you are trying to communicate with via email, for example, is not trained to use computers, and problems can arise if information is not kept confidential. Written Written communication is similar to verbal, however it is written down on paper/on a computer. When using written communication the accuracy of what is written is extremely important. Formal records must be kept accurate and to date It must be correct and legible, as inaccuracies can lead to lead to complaints, incidents not being addressed, people being given the wrong treatment, or given the wrong information, which may lead to disastrous results which you can be held accountable for. Written communication could be used in a school, where the pupils information, such as parent contact number, home address, or any medical issues the school needs to be aware of, could be recorded and put on the computer systems. A strength of written communication is that there will always be written proof of what has been said. Special(Sign language, Braille, Choice boards) Special forms of communication such as braille, sign language and choice boards can be especially useful to those with sight or hearing difficulties, or foreign people. However there can be issues if both parties are not trained in the method. Special communication, such as choice boards, could be used in a school with disabled children, when the children are choosing, for example, what they would like to eat, but have speech difficulties. In this situation group or one-to-one communication could be used, depending on the circumstances. Sign language, such as British Sign Language or Makaton, could be used in a day care centre for people with hearing difficulties, to communicate in a wide range of everyday conversations. An advantage of special communication is that people that have any disabilities can still communicate with others and say what they want to say. An advantage of British sign language is that it’s not reliant on money or technology, as people can just use their hands. However, a disadvantage is that the person receiving the sign language message must be able to understand British sign language too, or there will need to be a translator who understands British sign language to translate the sign language to the person they are trying to communicate with. Formal Formal communication is used in many health and social care situations, as it is understood by the majority of people and usually doesnt create communication barriers in the ways which other forms of communication, such as informal language, might do. Formal communication shows respect to the people you are communicating with. When someone enters a reception desk, for example in a day care facility, we expect to be greeted politely. If we were greeting with something like what do you want then it would cause offense and would be seen as very rude. However, the degree of how formal the language is differs between the situation in which it is being used in, and the care worker must adjust the way they are speaking depending on which situation they are in. If someone speaks too formally they may put the person they are talking to on edge and make them feel uncomfortable, but if someone is being spoken to too informally, then they may feel as if they are not being taken seriously or being respected. Informal Informal communication is used between people who know each other well, for example friends and family. Friends and family may use jargon between one another that others would not understand, therefore wouldnt be suitable to use with other people, such as slang words only used locally, which someone from another part of the country may not understand. Very informal language would be inappropriate to use in many health and social care settings, such as in a doctors surgery, as this would create communication barriers between yourself and the patient, and you may come across as impolite. For example, it would be acceptable when a patient enters a doctors office for the doctor to greet them formally, address them as Mr or Mrs, and shake their hand in a respectable tone at a volume that is not too quiet for the patient to hear, but not too loud that you are shouting at them. If, when the patient entered the room, the doctor said Alright mate hows it going? It would not be surprising if the patient was taken aback, and offended at the doctors speech. In addition to the use of informal language possibly being seen as impolite, using slang/jargon with someone from another country, who may not speak English as their first language, could also create language barriers between the two of you. The person may feel uncomfortable as they do not understand what you are saying and there could be misunderstandings and misinterpretations of what is being said. Another precaution that needs to be taken by care workers who work with people with special needs is how they word things, for example using phrases such as â€Å" pull your socks up† to mean something along the lines of ‘pull yourself together’, could be taken literally by, for example, autistic people, and this could confuse them a lot. For example: one-to-one verbal communication would be best suitable in a setting like a doctor’s office, between the patient and the doctor, as the conversation would be about one specific person and their problems/needs, and the doctor will be responding to just that one individual by prescribing a medication, or describing a solution to that person’s specific issue. The doctor may then use computerised communication to contact a hospital or consultant that they would like to refer the patient to, or to prescribe a specific mediation for the patient. One-to-one verbal communication would also be used in a setting such as a teacher/parent school meeting, discussing a specific child, as what the teacher is saying only concerns the parents of that individual child, or if the teacher is concerned about a student but it is not essential that the teacher speaks to the parent face-to-face, then they may use written communication to send a letter home, or use computerised communication to email the parent. Whereas, a setting where a group interaction using verbal communication may be more appropriate would be a group therapy setting, as the clients in the therapy session may be more likely to open up and express themselves if they are around peop1le of similar situations. In a group interaction, all participants must want to be involved for it to work. It is important that the correct emotional atmosphere is set, as sometimes people may feel threatened if they have to speak within a formal group of people, or they might stay quiet because they are worried about other people’s reactions. When speaking in a larger group of people, you should not discuss confidential information and/or problems about any of the participants that they may have shared with you in the past, unless they themselves bring it up and share it with the rest of the group. If one particular member of the group is not participating, it may be helpful to give them some gentle encouragement, however you must be careful that it does not seem like you are pressuring them to talk, and they only should if they feel comfortable doing so. Likewise, if everybody is talking at once people wont be able to listen properly and the communication is not effective. When communicating in a group it is important that everybody can see each other clearly. This is because being able to see each others facial expressions and body language plays a huge part in effective communication; an example of this would be all sitting in a circle facing each other. This is very important because it will develop a positive group feeling and people will be able to decode the messages in each others facial expressions and gestures. If people are sitting in rows behind one another, they cannot see each others facial expressions or body language, making the communication less personal and making the group communication, as a whole, a lot harder than it needs to be. Type of interpersonal interaction Explained Speech Speech is the verbal means of communication, consisting of how speech sounds are made (articulation), the rhythm of speech (fluency), tone, pitch and volume. The fluency of speech is very important in the care setting as hesitations or stuttering can affect communication as the other person may not understand you, as is articulation, such as children must learn to pronounce their r sounds, in order t say three not thwee. For example if a doctor was stuttering and their articulation was poor, the patient may mishear what the doctor is saying, for example their medication dosage, and may overdose as a consequence of this misunderstanding. When someone is unable to produce certain speech sounds correctly or fluently, or has problems with their voice, then they have a speech disorder. Language Language is different to speech. Language is made up of socially shared rules such as the meaning of words (like the word â€Å"right† can mean either correct, or the opposite of left.), how to put words together to make sentences, and what words are best in different situations, like if a nursery teacher was talking to a child they would use simple sentences with basic words, so that the young child can understand them. When a person has trouble understanding what others are saying to them, or sharing their thoughts, ideas, and feelings completely (expressive language), then they have a language disorder. Posture Your posture is an important part of communication, and can affect how you are perceived by others. An open posture expresses friendliness and positivity. In an open posture you will be sitting up straight with your feet spread apart, and the palms of your hands facing outwards. Your chest will be exposed (arms not crossed etc) and you will face the other person during conversation. University of Northern Iowa College of Business Administration notes that people with open postures are perceived as being more persuasive than those with other postures. (livestrong.com, 2014) Crossing your arms across your chest, crossing your legs away from someone, sitting in a hunched forward position, showing the backs of your hands and clenching your fists are all signs of closed posture, and may give the impression of hostility, boredom and detachment. Facial expression Facial expressions are subtle signs of the larger message we are trying to send. A simple smile can show approval and acceptance, whereas a scowl could portray the feelings of disgust or disapproval. Understanding facial expressions in very important in communication, as assumptions can be made about the facial expressions of the people communicating, possibly leading to misunderstandings. For example in a doctor’s office at the reception, if a patient is trying to make an appointment with the receptionist, and the receptionist is scowling at them, they may feel uncomfortable and as if the receptionist sees them as inferior. Facial expressions can also help communication, as over text things may seem rude or blunt, whereas if these things were said in person, with a smile on the senders face, the receiver would feel more at ease and that they are not meaning to come across as blunt. Touch Touch can be used to express empathy and understanding of another person. It can be used to show someone that you care and are there for them. For example if a nurse has to break some bad news to someone in a hospital, he/she may put their arm around the person to show that they are sympathetic and supporting them. Silence Silence is a good communication device when verbally communicating with someone. Leaving deliberate short silences can leave time for both parties to think about what has been said/what they are going to say next, and can improve the overall understanding of the conversation. For example if a teacher is telling off a child for someone wrong they have done, they may leave silences in between what they are saying, for the child to think and reflect on what the teacher has said, and what they would like to say next. The teacher may ask rhetorical questions to the child to prompt them to really think about what they have done, and leave silences after asking so that the child has time to think. Proximity Proximity can be both negative and positive when communicating. If someone is sittng very close to you it could portray intimacy and friendship, if you know the person well and have a good relationship with them. On the other hand it could be seen as threatening or intimidating, if someone you don’t know very well if talking to you very closely. This also depends on the context of the conversation and the other persons tone of voice. Reflective listening Reflective listening is the process of restating back to the speaker what they have said, both the feelings and the words. This is to allow the speaker to focus on what they feel and to show the speaking that you are trying to see things from their point of view, and to hear what they have said so they can focus on their feelings, encouraging them to continue speaking. Reflective listening does not involve introducing new topics or asking questions, it is used to help the speaker understand them and focus on their ideas. This is best used in counselling situations, as the counsellor can use reflective listening to make sure that the person they are counselling isnt just speaking constantly and rambling on, they can show to person that they are listening, and use filler words, like hmm to give the speaker time to think, and to show that the counsellor is paying attention. The counsellor could use words to encourage the speaker to carry on and elaborate on their feelings, helping the counsellor to understand the person and decide what actions to take/what to say to them, and helping the speaker express themselves and understand themselves more by speaking their feelings out loud.

KONE PLC Strategic Plan including digital marketing strategy Essay

KONE PLC Strategic Plan including digital marketing strategy - Essay Example An analysis of its market approaches shows that the firm has had its presence in Europe since its establishment. Additionally, the company has not used its capital accumulation to enhance its growth in other markets, unlike other firms that have targeted infant elevator markets. An analysis of its product and services shows that the company has provided dedicated its production line in people flow. Most of its products include automatic doors, auto walks, elevators, escalators, and access control systems. Its branding strategies have increased its target markets ensuring an increase in sales and capital accumulation. It also targets the service industry that has been rated as one of the fast growing markets globally. The diversity of products also assists in its competition strategies leading to its high ratings in the top global firms list. An increase in its main markets requires that the firm should adopt services such as digital marketing to ensure all customers in the markets (Asia, Europe, and the U.S) are covered without any delays. KONE GB’s mission statement is based on the safety of customers. Its dedication to people flow is the driving force for its production and product quality. The firm ensures that its products have undergone safety tests since they directly deal with the people. Ensuring maximum security and a smooth flow of people with flexibility and scalability is a mission statement that governs the employees in their production process. As a result, its products have been rated safest compared to its competitors. It has also incorporated advanced technology in its products to reduce the risks of breakdowns. In the values statement, the firm has engaged in class that is required in the service industry. For example, it has made attractive elevators and escalators that can be used in luxurious hotels and malls. They ensure that customers can customize their product; hence, acting as a strategy to increase its market

IKEA Assignment Example | Topics and Well Written Essays - 2500 words

IKEA - Assignment Example It came into existence in the year 1943 and within a very small time frame it attained a renowned brand image due to its modern architectural designs and eco-friendly nature. Due to which its revenue and operating income enhanced by â‚ ¬27.628 billion and â‚ ¬3.482 billion by the end of 2012 as compared to other rivals in the market. This marked the success of the organization of IKEA and so it expanded in many other parts of the world like Germany, Norway and Denmark (Inter IKEA Systems B.V, 2012). IKEA’S History IKEA is established in the year 1943 by Ingvar Kamprad, a young entrepreneur residing in Smaland of Southern Sweden. The name of the organization IKEA is derived from the initial letters of Ingvar Kamprad, i.e. I and K along with the first letters of his hometown, Elmtaryd and Agunnaryd. Ingvar Kamprad started his career in business by selling matches, pen, pencils, fishes, seeds and many others. However, slowly and gradually, he started offering high-level of concentration over IKEA and so presented varied types of advertisements in local newspapers to attract wide range of customers. Moreover, in order to make it a branded furniture retailing house, he presented varied types of attractive and stylish furniture’s such as beds, chairs, tables, home appliances and many others at a quite lowest price. This proved quite effective for the organization and helped Ingvar Kamprad to open his first store in Norway in the year 1963 and in Denmark in 1969 (Inter IKEA Systems B.V, 2013). After that, within a small time frame, IKEA expanded to other parts of Europe, Switzerland, Australia, Hong Kong, Canada, Germany, UK and many others. Therefore, by the end of 2009, IKEA group became successful to operate in more than 332 stores in 40 countries. Hence, IKEA took more than six decades to mark its position in the segment of trendy furniture’s among other retailers. IKEA Today Inspite of extreme economic downturn, IKEA maintained its popu larity and brand image in the market in a quite stable condition due to its objective to present qualitative products at a competitive price. Due to which, the leading leader of home furniture enhanced its total sales by ?2.15 billion and net income by ? 3.51 billion by the end of 31st August 2013. Along with this, the market share also increased from 7.3% in 2012 to 8.5% in 2013 in the market of UK. This became possible only due to its wide expansion into 332 stores in more than 40 countries in the entire globe (Inter IKEA Systems B.V, 2012). Other than this, the annual sales figure and sales per region is presented in the below graphs. Therefore, from the graph, it might be clearly depicted that the rate of sales of the furniture’s of IKEA is very high as compared to others. This enhanced the equity and profit margin to a significant extent among other retailers (Inter IKEA Systems B.V, 2013). 2. Macro-environment of IKEA In order to analyse the external environment of the market of UK, one of the most renowned technique is used. It is named as PESTEL analysis. Political Factors- the political scenario of UK is quite cacophonous due to the presence of inefficient bureaucracy and corruption. Other than this, the instable government policies and regulations also acted as a curse that hampered the growth of the organization of IKEA. Not only this, shaky coalition of the government of UK hampered the business scenario to a

Creative Destruction and Reconstruction Essay Example | Topics and Well Written Essays - 250 words

Creative Destruction and Reconstruction - Essay Example Now that I’ve practiced my profession for some time, and have realized that I wish to make some changes. The first thing that comes to my mind is that I want to become a real doctor, but I want to be able to practice the knowledge I have accumulated in my present career. I have made my research and discovered that from being a radiologic technologist, I can take additional courses so that I can engage in interventional radiology or even nuclear medicine. The reason I chose these two fields is because these have high demand not only in the U.S. but also in Europe. In a new analysis made by Frost & Sullivan, it was discovered that interventional radiology institutions have earned atleast $399.5 million in 2006 and estimates show that this can reach as high as $683.3 million by 2013 (Frost and Sullivan, 2011). Meanwhile, the nuclear medicine market was at $531 million in 1996 (Frost and Sullivan, 1998) is expected to reach $1.69 billion by 2015 (Global Industry Analysts, 2010). The best thing about engaging in these fields is that I can work not only as a specialist but as a researcher as well. With the improvement in healthcare information systems (HIS), I can work as a consultant, giving my advise in interpreting radiographs, as well as possible treatments. I can have the digital images sent through my office through the HIS and I can send in my recommendation through the same system. Moreover, I can be employed in one state and be called in for a consult if I advertise my services through the internet or have my service listed in a directory. Frost and Sullivan. (1998). Future of Nuclear Medicine, Part 1: Marketing Research Forecasts. The Journal of Nuclear Medicine, 39(2). Retrieved from http://jnm.snmjournals.org/content/39/2/27N.full.pdf Global Industry Analysts, I. (2010). Global Nuclear Medicine Market to Reach US$1.69 Billion by

Mercury Problems In Oil And Gas Industries Environmental Sciences Essay

Mercury Problems In Oil And Gas Industries Environmental Sciences Essay Mercury is a natural occurring element and could be present in various stages of oil and natural gas exploration, production and processing. Mercury is not only hazardous to human health and the environment but could also attack process equipment components that have mercury reactive materials, leading to potential catastrophic failure to the plant. The mercury associated with petroleum and natural gas production and processing enters the environment primarily via wastewater, solid waste streams, and air emissions. Wastewater originates in production and oil refining operations in the form of produced water and wastewater respectively. The solid wastes are also generated in production (e.g. drilling muds), transportation (e.g. sludge), and refining operations (e.g. spent mercury adsorbent. The primary opportunities for mercury emission to atmosphere include fuel combustion for process utilities and fugitive emissions from process equipment. Several approaches have been used to reduce mercury emissions from oil and gas production and processing which include mercury waste treatment, recycling and disposal. Mercury is considered as a serious toxic heavy metal to both humans and the ecosystem because of its high toxicity to the central nervous system and the tendency to bio-accumulate in a human body [1]. Mercury is a natural occurring element and could be presenting varying concentrations and of various species in oil and gas fields [2]. It is freely distributed throughout production, processing, transportation and consumption systems. Table 1 shows the range of variations of the mercury content in oil and gas [3]. Wilhelm and Bloom [4] reported that the concentration of mercury in crude oil and natural gas varies between 0.01 ppb and 10 ppm depending on the geologic location, which may exist in three different forms, namely elemental (Hgo), inorganic (HgCl2), organic ((CH3)2Hg), and organo-ionic (ClHgCH3) mercury compounds. Several mercury species shown in Table 2 were detected in natural gas, gas condensate and crude oil. The properties of mercury species are difference in terms of mobility, reactivity, toxicity and bioavaibility [5]. Table 1 Range of Mercury Content in Oil and Gas Fields in the World [3]. Component Mercury Concentration Oil 0.003 21 mg/kg Condensate Gas 0.01 . 10-6 14 000 . 10-6 g/m3 The existing mercury in oil and gas can cause problems during oil and gas exploration, processing and transportation. This mercury needs to be removed from oil and gas streams especially from natural gas, in order to get pure product as well as to protect the process equipment and catalyst used in the downstream processes. For instance, it may cause mechanical failure and gas leakage of cryogenic aluminium heat exchangers. The mercury in the natural gas can degrade the aluminium coldbox materials by three basic mechanisms [Wilhelm, 1994]: amalgamation with various metals (primarily Al, Au, Ag and Zn), amalgam corrosion, and also liquid metal embrittlement (LME) [Coade and Coldham, 2006; Wilhem, 1994]. Besides, reported by Phannenstiel [7], mercury is pointed as a caused of corrosion in gas-gathering system at Groningen field in Holland [8]. Table 2. Approximate Natural Abundance Mercury Compound in Natural Gas and Gas Condensate [2]. Mercury Element Natural Gas Gas Condensate Crude Oil Hg0 >50 of total mercury >50 of total mercury >50 of total mercury (CH3)2Hg HgCl2 Rarely detected (10-50) % (10-50) % HgS Rarely detected suspended suspended HgO Rarely detected Rarely detected Rarely detected CH3HgCl Rarely detected Mining activities such as exploration and processing could also generate mercury waste generate mercury waste in the form of produced water, refinery wastewater, drilling waste, and associated wastes. The mercury wastes need to be treated and disposed due to the environmental and safety considerations. The failure to monitor and control the existing mercury in oil and gas can caused contamination on process facilities and mercury emission to water, soil and atmosphere [U.S. EPA, 2001] Mercury Removal Process From Natural Gas Mercury removal systems are most often located at gas processing facilities that produce the feedstock materials for downstream chemical manufacturing plants. It is properly designed and operated, to make sure the removal systems can scavenge mercury from the feed gas and reduce the impact of mercury on downstream processes [2]. Table 3 summarizes several methods used for mercury removal in natural gas processing. All these methods have limitations that detract from their applicability to natural gas processing [El Ela et al., 2006; El Ela et al., 2008]. Table 3 Mercury Removal Systems for Natural Gas [Bingham, 1990; El Ela et al., 2008 ]. Method Comments Chemisorption on sulfur impregnated activated carbon Most used, cheap; disposal problems Adsorption on activated carbon Low saturation loading Chemisorption on iodine impregnated activated carbon Good for high mercury concentrations Adsorption by amalgamation with a metal: Silver impregnated alumina, silver zeolites, metal sulfides and metal oxides High investment costs, high removal capacity Acid absorption of mercury chromic acid and acidic permanganate Increased corrosivity, through system contamination, low saturations Oxidizing solutions permanganate, sodium hypochlorite, and sodium vanadates Regeneration problems, system contamination Chemical reaction with H2S Increased corrosivity, limited H2S access Condensation and separation Poor removal efficiency, liquid contamination Stripping through liquid hydrocarbons Poor removal efficiency, liquid contamination The basic requirements for successful mercury removal are economics of the process and the removal medium needs to be capable to reducing mercury concentrations to extremely low and acceptable levels. The medium must have a high capacity for an active bonding to mercury so that they can retain the mercury in a form that can be disposed. The examples of commercial mercury removal systems are shown in Figure 1 (c,d), where the Salam mercury removal system is the most efficient removal method ever reported [9]. It is loaded with 19 tons of catalysts PURASPEC Absorbent 1156 (pre-activated sulfide) [El Ela et al., 2008]. Figure 1 (a,b) shows the mercury removal unit located in Malaysia which is the successful systems used to remove mercury from raw condensate [Sainal et al., 2007]. Figure 1. Joint Delivery System (JDS) mercury removal system situated in Kerteh, Terengganu, Malaysia (a), Resak Delivery System (RDS) mercury removal system situated in Kerteh, Terengganu, Malaysia (b), Mercury removal unit at Salam gas processing plant (c), Vessel loading diagram of Salam mercury removal unit (d) [El Ela et al., 2008; Sainal et al., 2007 ] Mercury Waste Generation A wide variety of waste streams contains of mercury generates from oil and gas processing. The mercury in produced hydrocarbons may escape to the environment by several avenues which are generally categorized as wastewater, solid waste streams and air emissions. During exploration and processing, wastewater originates from the produced water, refinery wastewater, drilling waste, and associated wastes (Ahmadun et al., 2009; Frankiewicz et al., 2000; U.S. EPA 2001). Solid wastes are also generated in production (e.g. drilling muds), transportation, refining operations (Juvkam-Wold, 1976; U.S. EPA 2001). Air emissions originate from fuel combustion for process utilities and fugitive emissions in the process equipment (Wilhelm, 1999; U.S. EPA 2001. These are the possible avenues of mercury to be transferred from produced hydrocarbons to the environment (Mussig and Rothmann, 1997; US EPA, 2001). Table 4 shows a wide variety of waste streams that contain mercury generated in conjunction wi th petroleum production and processing (Wilhelm, 1999). Table 4 Petroleum Processing Mercury Waste Streams [Wilhelm, 1999]. Type Matrix Mercury Sludge Hg++ Hydrocarbon Hgo, XHgX, HgS Sludge Water HgS, Hg++ Cleaning Solutions Water Hg++ inorganic compounds Cleaning Solvents Hydrocarbon Solvent Hgo, XHgX Hg Sorbent Carbon, Sulfur HgS, S, Organic compounds. Hg Sorbent Metal Sulfide, Alumina Hgo, XHgX, HgS, Cu, Al2O3 Hg Sorbent Zeolite, Ag AgHg Hg Sorbent Carbon, KI HgI2 Dehydration Fluid Triethylene glycol Hgo, XHgX, Hg++ CO2 Removal Water Hgo, XHgX, Hg++ KCO3 Sour Gas Treatment DEA, TEA Hgo, XHgX, Hg++ amines Catalysts Metal Hg amalgam Filtration Material Clays, Fibers Hgo, XHgX, Hg++ Debris Hgo, XHgX Produced Water Generally, in oil and gas production operation one of the upstream activities involves a primary separation of water, gas and oil followed by treatment of the produced water for discharge or re-use. Produced water is the largest waste stream generated in association with oil and gas production operations which contains various organic and inorganic components. It originates from water that is trapped in permeable sedimentary rocks within the wellbore. The separated water is either disharged (to an ocean, lake or stream) or re-injecting back into rock formations from whence it originated [Hayward Gordon Ltd.; Gallup and Strong]. However, some of the produced water is fairly fresh and is readily re-used for specific purposes such as agricultural, industrial, or treated water use [Sullivan et al., 2004]. There are some major components containing in produced water such as hydrocarbons and organic compounds (e.g. oil, grease, benzene, dissolved organic compounds such as napthalene, toluene, phenanthrene, and pentacholorophenol), salts (e.g. chlorides and sulfides of Ca, Mg, and Na), metals (e.g. lead, chromium, nickel, barium, manganese, iron, strontium, zinc, silver, cadmium, lithium, copper, mercury, arsenic, selenium, and boron), radionuclides and production chemicals [Frankiewicz and Gerlach, 2000; Sumi, 2005]. Moreover, produced waters are typically more saline and have total solid dissolved concentrations from less 100 mg/l to over 300 000 mg/l compared to sea water [Stewart, 2008; U.S. EPA, 2001]. Research by United States Geological survey reported that conventional oil and gas wells produce produced water that increases over time [Sumi, 2005]. In some states in United States, surface discharges of produced water is allowed and is used for stock and watering an agriculture. However, it can be problematic to the environment due to its highly saline nature and contaminated with mercury. Neff [18] reported that, about 8 pounds per year of total mercury are discharged with produced water. The dominant forms of mercury available in produced water are suspended mercury sulfide (HgS) and elemental mercury (Hgo) [2,13]. Similar forms of mercury are also found in produced water associated with gas production in the Gulf of Thailand [Frankiewicz and Tussaneyakul, 1997]. A treatment process to remove mercury from produced water prior to overboard discharge has been developed consisting of a three-phase separator to remove the gas and also condensate [Gallup and Strong, ; Sullivan et al., 2004]. Refinery Wastewater Refinery wastewaters streams typically contain vary widely chemical compositions having a large volume of water (per barrel of oil processed). Moreover, it also contains many regulated organic and inorganic contaminants (soluble or insoluble form) that can restrict its use and disposal thereof. In refineries, wastewater that entering the water treatment system is a composite of water discharge from processing units with different types and functions. The water streams from process units, cooling water and leakage in the system may contain some contaminated hydrocarbons [Veenstra et al., 2008]. The amount of mercury in refinery wastewater cannot be stated in certainty because of very little information is availably reported. The refinery biological water treatment generates several mercury compounds with a wide range of concentrations. The amount less than 5 percent of the total mercury concentration exists as a monomethylmercury, less than 0.01 percent as a dialkylmercury, and less than 0.1 percent as elemental mercury. Moreover, in a range of 10 to 30 percent exits as suspended particulate mercury with less than 10 percent as a labile Hg2+ and between 60 and 90 as an organochelated Hg2+. Reported by Bloom and Falke [21] that the concentration of total mercury in effluents from sewage treatment facilities is in the range of 5 to 20 ng/L. Drilling Wastes The exploration for oil and gas produces the drilling wastes which primarily consist of extracted cuttings and drilling muds. During drilling process, the drilling muds (also termed fluids) which inject into the well bore are identified as the sources of toxic materials that may discharges into aquatic environment surrounding offshore drilling operations [2,22,23]. Drilling muds is generally a viscous, heavy fluid designed to perform a variety of functions such as to transport rock chips (cuttings) from the bottom of the well up and out of the well bore, where the cuttings are screened and removed, and the separated mud is re-used. In addition, the drilling muds act to cool the drill bit, to stabilize the wells walls during drilling process and to control formation fluids that may flow into the well [23]. Besides, it also functions to minimize reservoir damage and limits corrosion. Most drilling muds are engineered slurries made up from drilling fluids, liquid-based mud (such as water-based muds, oil-based muds and synthetic-based muds), barite (optional additives), low gravity solids and treatment chemicals (bentonite clay) [23,24]. The drilled formation cuttings and barite contribute to the existing mercury as a trace mineral in drilling discharges. The concentrations of mercury in barite ores can vary widely from as little as 0.05 ppm to as much as 31 ppm. Moreover, mercury in drilling discharges is completely made of inorganic mercury which is extremely insoluble in water and not readily converted into organic methylmercury. The methylation process, which bioconverted mercury to methylmercury is dependent on several variables including an anoxic environment, low pH, presence of organic materials, low salinity, and warm temperatures. Associated Wastes The process of producing, treating, storing and transporting of oil and gas generates low volumes of a variety of wastes such as sludges, cleaning fluids, process treatment fluids, spent catalysts, spent removal system sorbents, debris and soils [12]. These wastes commonly known as associated wastes which are produced less than 1% of total volume of waste generated by oil and gas exploration and production [2]. Sludge is a semi-solid material tends to aggregate with mixture of one and more liquids and suspended solids. In hydrocarbon processing facilities, sludges are removed from tanks and vessels during maintenance and inspection. Mercury in hydrocarbon sludge is usually higher than the process fluid in the process stream. Since mercury has higher solubility in higher molecular weight organic compounds, it tends to accumulate in the sludges and turn out to be contaminant [12]. Solid wastes such as spent materials (i.e. spent catalyst and spent adsorbents) contain a significant quantity of mercury. The catalysts used in oil refining and chemical manufacturing accumulate mercury during their operations. The spent adsorbent obtained from the separation system, which is designed to remove mercury from gas, liquid and condensate has very high mercury content. Mercury also exists and contaminates the solvent used to liquefy sludge deposit in the process equipment and in process treatment of fluids for dehydration and sweetening processes [12]. Mercury Emissions to Atmosphere Air pollution has been linked to a number of significant problems such as ozone depletion, global climate change, acid rain, environmental degradation, and health effects in humans, plants, and animals. It is created by a number of different of sources and exits in a number of different forms. The point sources in industrial activities include chemical plants, oil refineries, power plants, hazardous waste incinerators and, oil and gas processing. It was estimated that the annual mercury emissions from oil and gas industry to atmophere in US is about 6,300 kg/year [2]. In natural gas industry, the emissions of mercury to the atmosphere could be through a glycol-overhead-gas. In the dehydration process, absorption liquids like glycols are used to absorb water and also mercury. On the elevated temperature, the glycol is regenerated and mercury is evaporated together with water. Therefore, the glycol-overheads containing mercury are released directly to the atmosphere [11]. In oil refinery, volatile and particulate mercury emissions to the atmosphere are claimed to generate mostly from the fuel combustion that are used to fire refinery process heaters and some amount from fugitive emissions. The fuels also include mostly gas and coke [25]. In refinery processing, catalyst is regenerated by using gas and some of the catalyst collect mercury and released it when regenerated. The gas from regeneration process which may contain higher amount of mercury than other typical gas flares is sent to flare [2]. Mercury Contaminated Facilities Mercury enters into gas gathering and processing facilities through the feed gas, from instruments used to measure gas properties and in used-catalyst. Several problems occur due to the existing mercury during the restoration. Mercury contaminated on steel surfaces and creeps by adsorbs into the micro-crevices and pore, although the temperature and pressure are at below condensation and without forming amalgams [11]. The pigging operations of mercury contaminated pipelines can generate sludge and debris that have high in mercury content [11,12]. Furthermore, during maintenance and cleaning activities, spillage of mercury from instruments contaminates buildings and soil [11,12]. Mercury Waste Treatment, Recycling, And Disposal Due to the extreme threat of mercury pollution, several remediation technologies have been developed, aim to remove mercury from wastewaters, although some works have targeted for mercury removal in gas phase. Mercury removal systems that are now prevalent for many processes which employ to protect equipment and catalysts for such systems depend on their chemical properties and process location [10]. Moreover, mercury waste can be treated and disposed by recovery; physical and chemical treatments, incineration and thermal process. Physical, Chemical and Thermal Treatments Physical separation methods depend on elemental mercurys high density and surface tension. This could be achieved by allowing segregation process to taking place. In contrast, mercury compounds differ from elemental since it cannot be physically separated. One of the examples of physical treatment is by using filtration equipment which employs to remove solid mercury from the waste streams. Removal and segregate waste mercury through equipment decontamination, soil remediation, fluid decontamination or disposal sludge processing are accomplished by using chemical treatments, precipitation treatment for filtration and aqueous extraction treatment. In addition, the thermal process (refer to distillation process) is used to remove mercury from the most mercury-contaminated area of oil and gas industry [11,12,26]. Several treatment processes have been developed to remove contaminants (i.e. mercury) from produced water prior to overboard discharge. The treatment processes involved re-injecting produced water back into rock formations from whence it originated. Figure 2 shows the original water treatment process based upon a sequence of stages according to the influent oil and solid content [27]. The first stage is characterized by a de-oiling unit, where water leaves the bottom of the separator and passes through desanding and de-oiling hydrocyclones. The water then enters the chemical treatment process followed by addition of an oxidant (NaOCl), ferric ions and a flocculant sequentially to form a floatable sludge consisting of ferric hydroxide, chemisorbed mercury, ferri-arsenate, and hydrocarbons (known as flotation units). The oxidation-reduction potential of the water is controlled by oxidant addition to allow Hg in elemental form [15,16]. There are several commercial processes available to prevent the mercury contamination at processing facilities. Table 5 summarizes the mercury removal systems for hydrocarbons and water which involve adsorption, chemical precipitation, ion exchange, iron cementation, membranes separation, and activated carbon adsorption [12]. Figure 2 Typical Produced Water Treatment [27] Recycling and Restoration The recovery process known as recycling or reuse method which involve a common process such as gravity separation, filtration, distillation, solvent, and chemical regeneration [28]. Physical methods could be neutralization, precipitation or separation and detoxification (chemical). Equipment decontamination is accomplished using chemical cleaning solutions that selectively oxidize complex elemental mercury deposits. These cleaning solutions consist of aqueous base solution having iodine as a complexing agent and organic solution (alcohol). In the case of incineration, the mercury contaminated waste is burnt at medium or high temperatures. For soil, sludge and debris must be thermally processed to remove mercury. The thermal process uses a vacuum, inert gas, or air as a carrier medium. However, if air is used, sulfur existed in matrix is converted to SO2 and hydrocarbons are oxidized to CO2 and H2O. Anaerobic thermal systems employ selective condensation and/or adsorption to separate sulfur and hydrocarbons from mercury. Spent adsorbent materials are also thermally processed using strictly anaerobic conditions to avoid exothermal reaction involving carbon [12,28]. As described above, mercury contamination can be preventing by using appropriate treatment processes. However, at the end of life cycle of gas installations, it may remain abandoned and need to be restored. For steel factories, scrap materials (i.e. tubings, flowlines, and facilities contaminated mercury) were cleaned before scrapping and added to steel production. Therefore, in European steel factories, the steel has to be cleaned or re-melting if the mercury contamination exceeds 2 to 10 mg per kg steel. In other cases, there are some processes available to clean mercury contaminated in pipelines and equipment such as sand blasting, high pressure water jetting, chemical process, milling techniques and also thermal treatment. Besides, the restoration or intermediate remediation of soil contaminated area is available with several soil cleaning methods [11]. Table 5 Mercury Removal Systems for Hydrocarbons and Water [12]. Method Process Comments Adsorption (Activated carbon, Sulfur, iodine impregnated carbon ) Mercury (Hgo) physically adsorbs and reacts to form non-volatile mercuric sulfide. Low saturation loading. Most used cheap, disposal problems. Prevalent wet collection To bubble gas (contain Hg) through permanganate solution. All Hg species convert to mercuric ion. Accurate, reasonably sensitive, increased corrosivity. Sulfide precipitation Sulfide reacts with ionic forms of Hg to form the insoluble mercuric sulfide and separated by filtration Increased corrosivity Ion exchange To remove ionic Hg from some waste streams. Regeneration problems, system contamination. Reverse osmosis treatment (semi-permeable membranes) Produce a clear permeate and a concentrate containing mercury Effective in treating specialized water streams Iron cementation (metal replacement process) Dissolved mercury cemented in a active metal (Zn or iron) Carried out in acid solution Disposal and Storage Waste materials that contain mercury need to be identified and characterized. They must be treated prior to disposal to avoid the long-term liabilities of burial or storage. Practically, all the mercury and contaminated materials should be accounted and collected because of the potential impacts of mercury into the environments. Removal of mercury from complex mixtures can be accomplished by combination of physical, chemical, immobilization, thermal, electrolytic and in-situ vitrification treatment methods. Sludge is one of the more difficult waste materials to process for treatment and disposal due to the existing of hydrocarbon in the matrix of sludge [12,28]. In the case of drilling fluid, it is often disposed of when a well is completed, and fresh fluid is used for any adjacent wells. Filtration processes have allowed drilling fluid to be reconditioned, so that it can be used for multiple wells before being discarded. Other possible uses for used drilling fluids are to plug-in the productive wells or to spud in new wells. Reuse of oil-based and synthetic-based drilling fluids to drill additional wells is common because of the high cost of the base fluids [29]. Mercury Emission Regulations Mercury is released through emissions from manufacturing, use or disposal activities. Environmental laws and regulations have been introduced by various regulatory bodies in order to protect the environment. Several specific laws such as Mercury Export Ban Act of 2008 and Mercury-Containing and Rechargable Battery Management Act of 1996 have been subjected related to mercury. In the case of environmental statutes such as Clean Air Act, Clean Water Act, Resource Conservation and Recovery Act, and Safe Drinking Water Act, EPA has the responsibility to develop regulations to control some mercury emissions to air, water, or from wastes and products. The stringent regulations were recommended to set an upper-bound limit on the amount of mercury for any facilities. Besides, it is require for every power plant in the country to adopt the maximum available control technologies (MACT). The possible approaches of these MACT are to achieve the reduction in mercury emissions by setting the uniform emissions limits for existing facilities and more restrictive limits for new ones; and the mandatory emissions reductions with an emissions credit trading system. Concluding Remarks Mercury is often present in oil and gas with various concentration and species. Mercury is toxic to both human health and the environment. It also leads to the potential of plant failure. Mercury emissions from oil and gas exploration, production, and processing into the environment could be via wastewater (produced water, refinery wastewater), solid waste (drilling waste, refinery waste) and contaminated facilities. The mercury emissions to atmosphere originate from gas processing plant, flared gas refineries, and fuel burning for process utilities. To minimize the amount of mercury emissions, several techniques for monitoring and removal of mercury have been developed. These include segregation, treatment, recovery, and disposal of mercury waste in the process. In treatment process, it involves physical, thermal, and chemical processes to remove the contaminated mercury. The waste materials that contain mercury are usually treated to remove mercury prior to the disposal and storage . Concluding Remarks The financial support from the MOSTI under the e-Science Research Program (Project No. 03-01-06-SF0464) is gratefully acknowledged. Amin-Nejad S., Smith J.S., and Lucas.J (2003). A Visual Servoing System for Edge Trimming of Fabric Embroideries by Laser. Journal of Mechatronics, Pergamon Press, New York. ISSN 0957-4158. 13(6): pp533-551.